Cha Kettle Alessi USA Inc.

Prompt shipping and expert packing

We are able offer many shipping options due to our long-term relationship with UPS FedEx DHL. Our warehouse personnel is highly-skilled and will pack your products in accordance with our exact and precise specifications. Before shipment, all items are carefully examined and safely secured. Everyday we deliver hundreds of packages to our customers from all over the world. This shows how we're dedicated to be the largest retailer on the internet. The warehouses are located located in Europe in the same way as they are in the USA.

Orders that contain more than one item are assigned processing periods according to each item.

Before shipment, all ordered items will be thoroughly examined. The majority of orders will be sent within 48 hours. Delivery time ranges between 3-7 days.

Returns

The inventory is always changing, and is not completely managed by us because of the involvement of several entities, including the factory as well as our warehouse. Therefore, the actual inventory could fluctuate at any moment. Please be aware that it is possible for your order to become unavailable even after you have made the order.

Our policy lasts for 30 days. If 30 days have gone by since your purchase however, we're unable to give you a return or exchange.

The item you purchase must be in its original packaging and in good condition. It must also not be used. You must have the item in its original packaging.